Welcome to Bone & Joint Physio. Your privacy is important to us, and we are committed to protecting the personal information you share while using our website. This Privacy Policy explains how Bone & Joint Physio, an India-based physiotherapy service provider, collects, uses, stores, and safeguards your information when you visit our website or contact us through our online services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

You may voluntarily provide personal information such as:

• Full Name
• Phone Number
• Email Address
• Appointment Details
• Any information you provide through our contact or appointment forms

Non-Personal Information

We may automatically collect certain technical information, including:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Date and Time of Visit
• Website Usage Statistics

2. How We Use Your Information

The information collected may be used to:

• Respond to your inquiries.
• Schedule and manage appointments.
• Provide physiotherapy-related information and services.
• Improve our website and user experience.
• Communicate important updates regarding our services.
• Maintain website security and prevent fraudulent activities.
• Comply with applicable legal obligations.

3. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve website performance.

You may disable cookies through your browser settings; however, certain features of the website may not function properly.

4. Sharing of Information

Bone & Joint Physio respects your privacy and does not sell, rent, or trade your personal information.

We may share your information only in the following situations:

• With trusted service providers who assist in operating our website or business.
• When required by applicable Indian laws or legal authorities.
• To protect our legal rights, property, or the safety of our users.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

Although we strive to maintain a secure environment, no method of internet transmission or electronic storage is completely secure.

6. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, policies, or content of external websites. We encourage users to review the privacy policies of any third-party websites they visit.

7. Children’s Privacy

Our website is intended for general audiences. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information through our website, please contact us so we can take appropriate action.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information where legally applicable.
• Withdraw consent for certain data processing activities.
• Contact us regarding any privacy-related concerns.

9. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page along with the revised effective date.